Members cancelling or pausing a session in the app

If a member is wanting to change their booking; pause, cancel or move a session

Members can amend their bookings through the Brawn app. They can change the time for a specific session, update the time for all future sessions. They can also switch from a block booking to weekly in the app.

All of the actions a member would need to make are in the HOME tab at the bottom of the screen. click on the session you would like to amend & confirm the change.

Actions must be made within 24 hours prior to a session in order for a member not to be charged for a session. 

For further information on our cancelation policy please see below.